Privacy Policy

This Privacy Policy governs the collection, storage and use of personal information collected by us, Holders Technology UK Ltd, via our website at www.opteonlighting.com (the "Opteon Website").  It provides you with details about the personal information we collect from you, how we use your personal information and your rights to control personal information we hold about you.  Please read this Privacy Policy carefully – by accessing or browsing the Opteon Website, you confirm that you have read, understood and agree to this Privacy Policy in its entirety.  If you do not agree to this Privacy Policy in its entirety, you must not use the Opteon Website.

This Privacy Policy was last updated on 8th July 2010.  Please check back regularly to keep informed of updates to this Privacy Policy.

Who we are

Holders Technology UK Ltd is a company registered in England and Wales (registration number is 03633101), whose registered office is Devonshire House, Manor Way, Borehamwood, Hertfordshire, WD6 1QQ, trading as Opteon. 
We respect your right to privacy and will only process personal information you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.
If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please contact us at any time by any of the following means:

• phone us at: 01444 237 950
• e-mail us at: enquiries@opteonlighting.com
• write to us at: Opteon, Devonshire House, Manor Way, Borehamwood, Hertfordshire, WD6 1QQ

A quick word about children

We do not and will not knowingly collect information from any unsupervised child under the age of 18.  If you are under the age of 18, you should not use the Opteon Website unless you have the consent of, and are supervised by, a parent or guardian.

The personal information we collect about you

When you access and browse the Opteon Website (including when you submit personal information to us through data entry fields on the Opteon Website), we may collect the following information from you:

• your name;
• your postal address;
• your phone, fax and e-mail details; and
• PayPal, credit and debit card information for purchases.

How we may store and use your information

We (or companies within our group or suppliers acting on our behalf such as delivery companies) may collect, store and use your personal information listed above for the following purposes:

• to make the Opteon Website available to you and to provide you with content which is tailored to your individual tastes;
• to complete any purchases you make through the Opteon Website, which includes providing your details to PayPal;
• to provide you with services that you request from us;
• to deliver the goods that you order, which includes providing your name and address to delivery companies; and
• to contact you (including by SMS and e-mail) with information about our products and services which we think may interest you.

With exception to other companies in our group and third party delivery suppliers, we will not disclose, sell or rent your personal information to any third party unless you have consented to this. If you do consent but later change your mind, you may contact us and we will cease any such activity.

However, if a third party acquires all (or substantially all) of our business and/or assets, we may disclose your personal information to that third party in connection with the acquisition. We may also disclose your personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency.

Finally, we may also collect anonymised details about visitors to the Opteon Website for the purposes of aggregate statistics or reporting purposes.  However, no single individual will be identifiable from the anonymised details we collect for these purposes.

Cookies

The Opteon Website uses cookies to collect information about you.  Cookies are small data files which are placed on your computer by the Opteon Website and which collect certain personal information about you.  This enables us to tailor our service offering (including the Opteon Website) to provide you with products and services which are more relevant to your individual tastes.  However, you may change your website browser settings to reject cookies, although please note that if you do this it may impair the functionality of the Opteon Website.  For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org.

Security

Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no communication sent via the Internet can ever be guaranteed to be completely secure.  Therefore, we cannot guarantee the security of any personal information that you provide to us via the Internet.

Your rights

You have the following rights:

• the right to ask us to provide you with copies of personal information that we hold about you at any time, subject to a fee specified by law (currently £10);
• the right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge; and
• the right to opt out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you.

If you wish to exercise any of the above rights, please write to us (either by post or by e-mail) at the address specified above.

Third party sites

The Opteon Website contains links to other websites operated by third parties.  Please note that this Privacy Policy applies only to the personal information that we collect through the Opteon Website and we cannot be responsible for personal information that third parties may collect, store and use through their website (including, for example, PayPal).  You should always read the Privacy Policy of each website you visit carefully.